Privacy Policy
Richcom Technology. Richcom & www.richcom.lk (hereinafter referred to as “us” “we” or “our”) is committed to respect your privacy and to comply with any applicable data protection and privacy laws. The Privacy Policy applies to all Customers and Users (collectively referred to as “Users”). In addition this Privacy Policy applies to all products and services provided by www.richcom.lk (hereinafter referred to as the “Site”). We at Richcom Technology are proud of our commitment to protect your privacy. You can be assured that we will use your personal information only to support your continuing relationship with Richcom Technology. We are providing this Privacy Policy to help you understand how we collect, use and protect your information when you visit and/or order products through the Site. Please read the following policy to understand how your personal information will be treated as you make full use of the Site. This Privacy Policy should be read in conjunction with the terms and conditions of use for www.richcom.lk.
PERSONAL INFORMATION COLLECTION
When you use the Site, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that are most likely to meet your needs, and to customize the Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.
You can browse and visit the Site without telling us who you are or revealing any personal information about your self. Once you give us your personal information you are not anonymous to us. To fully use our Site you will need to register using our online registration form, where you may be required to provide us with your contact and identity information billing information shipping information and other personal information as indicated on the forms throughout the Site. Where possible we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature on the Site.
We may automatically track certain information about you based upon your behaviour on our Site. We use this information to do internal research on our User’s demographics interests and behaviour to better understand, protect and serve our Users. This information is compiled and analyzed on an aggregate basis. This information may include the URL that you were redirected from (whether this URL is on our site or not), your computer browser information, and your IP address.
If you choose to buy on the Site, we collect information about your buying behaviour.
If you send us personal correspondence such as emails or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
If you register for a site on another web site or use a web site providing a service for Richcom Technology /www.richcom.lk or a web site that helps facilitates your activity on the Site, that web site may provide personal information about you and your transaction back to us.
When you use the Site, we collect and store your personal information from you. Our primary goal in doing so is to provide a safe, efficient, smooth and customized experience. This allows us to provide services and features that are most likely to meet your needs, and to customize the Site to make your experience safer and easier. Importantly, we only collect personal information about you that we consider necessary for achieving this purpose.
You can browse and visit the Site without telling us who you are or revealing any personal information about your self. Once you give us your personal information you are not anonymous to us. To fully use our Site you will need to register using our online registration form, where you may be required to provide us with your contact and identity information billing information shipping information and other personal information as indicated on the forms throughout the Site. Where possible we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature on the Site.
We may automatically track certain information about you based upon your behaviour on our Site. We use this information to do internal research on our User’s demographics interests and behaviour to better understand, protect and serve our Users. This information is compiled and analyzed on an aggregate basis. This information may include the URL that you were redirected from (whether this URL is on our site or not), your computer browser information, and your IP address.
If you choose to buy on the Site, we collect information about your buying behaviour.
If you send us personal correspondence such as emails or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.
If you register for a site on another web site or use a web site providing a service for Richcom Technology /www.richcom.lk or a web site that helps facilitates your activity on the Site, that web site may provide personal information about you and your transaction back to us.
NON-PERSONALLY IDENTIFYING INFORMATION
We may also collect non-personal information about your visit to the Site, and other similar sites based on your browsing (click-stream) activities. This information may include the pages you browsed and products and services viewed or ordered for example. This helps us to manage and develop the Sites better, to provide you with a more enjoyable, customized service and experience in the future, and to help us to develop and deliver better products and services tailored to your individual interests and needs.
HOW WILL WE USE YOUR INFORMATION?
We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Site to: resolve disputes; troubleshoot problems; help promote safe trading; collect fees owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the terms and conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the terms and conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the terms and conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the terms and conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the terms and conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt out of the receipt of certain communications in your profile. You may make changes to your profile at any time.
You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Site’s content and product offerings, and customize the Site’s content, layout, and services. These uses improve the Site and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
You agree that we may use your personal information to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the terms and conditions and Privacy Policy, you expressly agree to receive this information. If you do not wish to receive these communications, we encourage you to opt-out of the receipt of certain communications in your profile. You may make changes to your profile at any time.
WHEN WILL WE DISCLOSE YOUR INFORMATION TO OTHERS?
We may disclose information about you, your account and your personal information and data to (i) third parties that we refer to as internal service providers to facilitate or outsource one or more aspects of the business, product and service operations that we provide to you on the Site. These internal service providers’ are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced Site related operation, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the internal service provider may collect information directly from you. In these cases, you will be notified of the involvement of the internal service provider, and all additional information you provide them and their additional uses will be strictly up to you. If you provide additional information to an internal service provider directly, then their use of your personal information is governed by their applicable privacy policy. (ii) our affiliates, and joint ventures that are committed to serving your online trading needs and related services. To the extent that these entities have access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. Our affiliates and joint ventures follow privacy practices no less protective of all users than our practices described in this document, to the extent allowed by applicable law. Richcom Technology, its affiliates, its joint ventures, or any combination of such, will share some or all of your personal information with another business entity should we plan to, merge with, or be acquired by that business entity. Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. (iii) where a user enters information on any form of an advertiser, the information is simultaneously collected by Richcom Technology., and the advertiser. The information is used by Richcom Technology in accordance with the terms of this privacy policy and is used by the advertiser as per the advertiser’s prevalent privacy policies. Because we do not control the privacy practices of these advertisers, you should evaluate their practices before deciding to provide the said information. Richcom Technology may also aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. (iv) therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we at Richcom Technology may also be obliged to disclose your name, address, telephone number, email address, User ID history, fraud complaints, and purchasing history without any legal ramifications.
Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private.
COOKIES
We may use data collection devices such as “cookies” or other similar devices on certain pages of the Site to help analyze our web page flow, measure promotional effectiveness, verify user identity and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”. We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to reenter your password more frequently during a session.
Additionally, you may encounter “cookies” or other similar devices on certain pages of the Site that are placed by third parties. For example, if you view a web page created by a user, there may be a “cookie” placed within that web page. We do not control the use of cookies by third parties.
INFORMATION SECURITY
Richcom Technology recognizes that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. Richcom Technology is constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorized access, accidental loss and / or destruction. We use industry standards secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information. Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered. Richcom Technology cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.
LINKS
We may provide links to non- Richcom Technology /www.richcom.lk sites. We are not responsible for those other sites, their privacy policies or how they treat information about their users, and we advise you to check their privacy policies.
PRIVACY POLICY ON CHILDREN
Children are not eligible to use our Site and we ask that minors (under the age of 18) do not submit any personal information to us. If you are under the age of 18, you cannot purchase any items on the Site. If you wish to purchase an item on the Site such purchase may be made by your legal guardian or parents who have registered as users of the Site.
PRIVACY POLICY CHANGES
We reserve the right to modify, alter or otherwise update this Privacy Policy at any time, so we encourage you to review this policy from time to time. All changes made to this Privacy Policy are effective from the time they are posted on the website and your continued use of our sites after posting will constitute acceptance of, and agreement to be bound by, those changes.
