Richcom Technology · Networking and connectivity

Business Internet Failover Solutions in Colombo & Suburbs

Continue essential internet work when one provider fails.

Site visits: Colombo and suburbs only.

Visits, equipment and technical work are quoted separately. Our team confirms your exact address before booking.

The requirement · Colombo and suburbs

Build connections around your business.

For customers in Colombo and its suburbs, business internet failover solutions helps you continue essential internet work when one provider fails. Our team at Unity Plaza, Colombo 04, can review your requirements, identify suitable hardware and arrange an assessment at an eligible local site.

We welcome enquiries from offices, stores, service counters in Colombo and the surrounding suburbs. Share your exact site address, existing equipment and constraints so the recommendation addresses your actual requirement.

Planning the solution

What we assess.

Floor plan, device count, cable distances, existing equipment and internet services.

A new installation requires a currently supported dual-WAN gateway and independently suitable internet connections. We confirm hardware support and test failure and recovery before handover.

Equipment and technical work

A proposal built around your requirements.

Equipment selection

A new installation requires a currently supported dual-WAN gateway and independently suitable internet connections. We confirm hardware support and test failure and recovery before handover.

Installation and configuration

Design health checks and routing policies; simulate failure and recovery.

Useful options

Second ISP connection, monitored UPS and maintenance.

Clear project scope

Equipment, accessories, technical work, travel and optional ongoing support are identified in the quotation. Product availability and charges are confirmed before you commit.

A clear path from enquiry to handover.

01 · REQUIREMENTS

Understand the site

Tell us what needs to work. Where a visit is appropriate, we agree the location, access and assessment scope with you.

02 · PROPOSAL

Agree the specification

Review the proposed equipment, optional items and separately quoted technical work before approving the project.

03 · DELIVERY

Install, test and explain

For an agreed installation, we arrange the technical work, carry out the stated checks and explain the completed setup.

Questions before you get started.

Can you work with our existing network?

Yes, subject to a compatibility and condition check. We identify which equipment can stay, where a bottleneck exists and what needs to change to meet your requirements.

Which areas do you cover for site visits?

Site visits are available only in Colombo and suburbs. Enter your exact address and town or suburb in the appointment form. Richcom checks coverage and travel arrangements before confirming a visit.

Is my preferred visit time confirmed when I send the form?

No. Your preferred time is a request. For a site in Colombo or its suburbs, Richcom will confirm the address, technician availability and any applicable visit or inspection charge before arranging the appointment.

Can we buy the equipment without installation?

Yes. Tell us whether you need equipment supply only or a supply-and-install proposal. Site visits are limited to Colombo and suburbs. Required accessories, technical work and optional maintenance are identified separately.

Are equipment and installation covered by the same warranty?

Warranty depends on each product and the agreed service scope. Your proposal sets out product cover, workmanship terms and any maintenance or support arrangements.

Plan your next step · Colombo and suburbs

Discuss business internet failover solutions with Richcom.

For a site in Colombo or its suburbs, send the exact address and a brief description of what you need. Use the Site Visit Appointment tab to request a preferred date and time.

Site visits are available only in Colombo and suburbs. Site visits and inspections may carry additional charges. Your appointment and charges need confirmation.

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