UPS battery service · Richcom Technology
Plan UPS battery service with the right details
Before arranging UPS battery work, identify the full UPS model and any external battery cabinet. The capacity printed on the unit is useful, but it does not establish battery voltage, quantity or compatibility by itself. Richcom Technology can review your service request using the installation details you provide.
Request an AppointmentYour preferred visit time needs confirmation.
- Tell us about the fault
Share the model and symptoms in the form below.
- Confirm your appointment
Submit a preferred date and time for confirmation.
- Approve the quoted work
Charges are quoted after assessment. Work needs your approval.
Plan UPS battery replacement around the exact UPS model, battery arrangement and equipment it supports. The VA rating alone does not identify the required battery arrangement, and an alarm does not by itself prove that the battery is the only fault.
UPS battery replacement starts with the model number
First, photograph the UPS model label and record any fault code, installation date and recent change in backup time. Use the manufacturer’s manual or battery selector to identify the approved replacement. For APC systems, the replacement selector uses the UPS model number.
Next, ask the supplier to confirm the UPS battery replacement specification, quantity, dimensions and connectors. Also check whether the model needs a cartridge or individual batteries. Therefore, do not substitute a larger battery or different chemistry simply because it appears to fit.
Plan replacement around your workload
For example, shorter runtime, battery warnings and age are reasons to arrange an assessment. Heat and discharge history affect VRLA battery life; a fixed calendar interval is not a guarantee of remaining capacity.
Then schedule UPS battery replacement around essential equipment and establish whether shutdown is required. In addition, follow the model’s service instructions; only use a user-replaceable procedure where the manufacturer permits it. Also arrange suitable recycling for the removed batteries.
What to include in the enquiry
Finally, send the UPS model, required backup time, current symptoms, site location and any known battery details. Request written confirmation of replacement compatibility, testing after the work, and the warranty applying to the actual batteries and service quoted.
Richcom’s existing UPS battery overview is available for further reading. Confirm current product specifications and warranty terms in the quotation.
UPS battery replacement: enquiry checklist
Request a UPS quotation from Richcom with your equipment list, required backup time and installation details.
Return to the UPS Buying Guide in Sri Lanka.
Technical references
Schneider Electric: replacement battery selector
Schneider Electric: factors affecting VRLA battery life
Plan your UPS and Original batteries
UPS Systems · Original UPS Batteries · UPS Battery Backup Time Guide
Match batteries to the exact UPS model, DC voltage, dimensions and supported configuration.
Request an Appointment
UPS battery replacement
Repair charges will be quoted after assessment. Work begins after your approval. Your preferred visit needs confirmation.